Shipping and Returns

Shipping Policy: Free shipping applies to orders in the 48 Continental USA Only. Orders will be shipped via UPS Ground to all locations in the 48 Cont. United States (Excludes Alaska and Hawaii) - with shipping DHL & US Postal Service Priority/Express Mail International to Alaska, Hawaii, US Territories and countries throughout the world (for an additional fee). All goods are inspected and carefully packed when shipped from the factory. If shipping damage occurs all claims must be made with carrier. Please note that shipping damages should be reported within 24 hours of delivery. Shortages and errors must be reported within 7 days of delivery.

PowerTech Stainless Propellers: EXCHANGE

Props submitted for exchange MUST be within 30 days of prop ship date from PT Factory & ABSOLUTELY 100% as new. Props with minimal cosmetic issues will be assessed an additional refinishing fee passed along to the customer - If the prop has any dings, nicks or scars, it WILL NOT be eligible.  Prop must be returned to the PT Factory in Shreveport Louisiana with a provided RGA # at purchaser’s expense, in perfect condition. Any blemishes, dents, dings, scratches and/or damage will be accessed by the factory with the amount to be charged for the repair. This amount will be passed along to the customer for payment or applied to the exchange/restock fee. Once PowerTech applies a credit to our account, that credit will then be passed along to the customer’s account less exchange/restock fee and/or any repairs (if required) as designated by PowerTech Propellers. Hub kits including XHS, Flo Torq, SOLAS or Powertech KT are not returnable once installed and ran with the propeller. If you are returning a Powertech Propeller with a square hub cavity, please keep the original hub kit that came with the propeller.

• A thru E Class Stainless Propellers exchange fee $75.00 per prop
• BRAVO II Stainless Propellers $125.00 restock/exchange fee per prop
• Specialty Propellers RVX4, TRP, STF, XLF4, XLF5, 15% exchange fee per prop
• No returns or exchanges on "Special Order Propellers"
• No returns or exchanges on "Aluminum Propellers"

PowerTech Stainless Propellers RETURNS (no exchange)

Props submitted for return MUST be within 30 days of prop ship date from PT Factory & ABSOLUTELY 100% as new. Props with minimal cosmetic issues will be assessed and an additional refinishing fee passed along to the customer - If the prop has any dings, nicks or scars, it WILL NOT be eligible.  Prop must be returned to the PT Factory in Shreveport Louisiana with a provided RGA # at purchaser’s expense, in perfect condition. Any blemishes, dents, dings, scratches and/or damage will be accessed by the factory with the amount to be charged for the repair. This amount will be passed along to the customer for payment or applied to the restock fee. Once Powertech applies credit to our account, that credit will then be passed along to the customer’s account less the restock fee and/or any repairs (if required) as designated by Powertech Propellers. Hub kits including XHS, Flo Torq, SOLAS or Powertech KT are not returnable once installed and ran with the propeller. If you are returning a Powertech Propeller with a square hub cavity, please keep the original hub kit that came with the propeller.

• A thru E Class Stainless Propellers return fee $100.00 per prop
• BRAVO II Stainless Propellers $150.00 return fee per prop
• Specialty Propellers RVX4, TRP, STF, XLF4, XLF5, 20% exchange fee per prop
• No returns or exchanges on "Special Order Propellers"
• No returns or exchanges on "Aluminum Propellers"

Propeller Sizing Suggestions:

Propeller Pros offers propeller size suggestions free of charge and are offered at the sole risk of the consumer. We assume no liability for damages as to the outcome of our propeller suggestions. All return shipping charges are at purchaser’s expense.

Returns for Other Parts:

Hubs, Hardware, Prop Guards and Tools are returnable (Only if in un-used condition) in original packaging. Parts restocking fee is 20% plus the free UPS ground outbound shipping. This total charge will be deducted from the original purchase price.

Please contact us at info@propellerpros.com or at 360-299-8266 prior to returning or exchanging any items.